Privacy Policy

Last updated June 28, 2026

This Privacy Policy explains how Rambi ("we") collects, uses, and shares information when you use the Rambi app (the "App"). Rambi is a voice-survey app: you answer prompts with your voice, earn a cash balance, and receive insights about yourself. Protecting your voice and reflections matters to us.

1. Information we collect

• Account info — your email address and the display name / username you choose.
• Voice recordings — the audio you record when answering prompts.
• Transcripts & derived data — text transcripts of your recordings and personality estimates (a Big Five / IPIP-NEO profile) and follow-up prompts derived from what you say.
• Earnings & activity — your balance, ledger of credits, streaks, and which prompts you have answered or dismissed.
• Payment info — the PayPal email you provide so we can pay out your balance.
• Device & usage data — basic technical information needed to operate the App.

2. How we use your information

• to operate the App — record, store, transcribe, and analyze your answers;
• to calculate and pay your cash balance, streak multiplier, and referral credits;
• to generate your personality portrait, insights, and personalized follow-up prompts;
• to prevent fraud and abuse and to keep the service secure; and
• to communicate with you about your account and the service.

3. How we share and sell your information

Service providers (always). We share data with providers that help us run the App, under agreements that limit their use of it:

• Supabase — hosts our database, authentication, and the private storage bucket where recordings are kept.
• OpenAI — transcribes your recordings and helps generate personality scores and follow-up prompts. Audio/transcripts are sent for processing to provide these features.
• Deepgram — provides real-time speech-to-text for Yap mode. Audio is streamed for processing only; Deepgram does not retain it beyond the active session.
• PayPal — processes your cash-out payouts. We share your PayPal email and the payout amount with PayPal so it can send your money.

Selling your data (only if you opt in to get paid). Rambi offers an optional paid mode. If you turn on "Get paid for my answers" during onboarding or in Settings, you authorize us to sell and share your answers — including your voice recordings, transcripts, and the personality insights and other data derived from them — to third-party companies for their own purposes, which may include research, analytics, advertising, and model training, in exchange for the cash balance you earn. If you do not opt in, we do not sell your personal information. You can withdraw the opt-in at any time in Settings; withdrawal stops future sales but cannot undo sales already made.

Depending on where you live, the "sale" or "sharing" of personal information carries specific rights (for example, the right to opt out under the CCPA, and the need for explicit consent and a lawful basis under the GDPR). Your paid-mode setting is your opt-in and opt-out control, and you can email us to exercise these rights.

Open research dataset. If you opt in to paid mode, a de-identified version of your transcripts — with names and personal details replaced by placeholders — may be released publicly as part of an open research dataset for academic and AI research purposes. This data is not linked to your name, account, or any personally-identifiable information. Once published, individual dataset releases cannot be recalled; however, we will not publish any new data derived from your account after you withdraw your opt-in.

We may also disclose information if required by law or to protect the rights, safety, and security of Rambi and its users.

4. Storage & security

Recordings are stored in a private bucket scoped to your own account, and database access is restricted by row-level security so you can only read your own rows. No method of storage or transmission is perfectly secure, but we work to protect your data.

5. Data retention

• Voice recordings — retained for up to 90 days from the date of recording, then permanently deleted from our storage.
• De-identified transcripts — scrubbed transcripts (names and personal details replaced with placeholders like [NAME]) are retained indefinitely, detached from your identity. These survive account deletion and may be published as open research data per Section 3 above.
• Account and activity data (profile, earnings, personality scores, insights) — retained while your account is active. Deleting your account removes this data.

You can delete your account at any time through the App (Settings → Delete account) or by contacting contact@tryrambi.com. Account deletion removes your profile and all personally-identifiable data. De-identified transcripts are retained per the terms above.

6. Your choices & rights

• edit your name, username, and email in the App;
• request a copy or deletion of your data; and
• withdraw from the service at any time by signing out and requesting account deletion.

Depending on where you live, you may have additional rights (for example, under GDPR or CCPA). Contact us to exercise them.

7. Children

Rambi is not directed to children under 18 and we do not knowingly collect their personal information.

8. Changes to this policy

We may update this Policy from time to time. We will update the date above and, where appropriate, notify you in the App.

9. Contact

Questions or requests? Email contact@tryrambi.com. See also our Terms of Service.

This page is provided as a general template and is not legal advice. Have it reviewed by a qualified attorney before relying on it for a production launch.